Link an existing account to a profile

In some cases, a user already has a Schoolysoft account (e.g. a parent whose other child is already enrolled at the same school, or a teacher joining a second school). It is not necessary to create a new account — the application handles the linking automatically.

Link a guardian (parent)

On the pupil’s record, Legal guardians tab, two distinct buttons are available:

  • Link a guardian: associates an existing account/guardian with the pupil.
  • Add a guardian: creates a new guardian (with an invitation if needed).

To link an existing guardian:

  1. Click Link a guardian.
  2. Search for the existing guardian.
  3. Choose the relationship type (father, mother, legal tutor, grandparent, other) and the rights:
    • Can sign authorisations (outings, photos…).
    • Authorised to pick up the pupil.
    • Can view absences.
    • Can view grades and reports.
    • Billing payer (financially responsible).
  4. Click Create link.

There is no separate “communication” right: messaging is accessible as soon as the account is linked.

Link an existing account (staff)

For staff, there is no separate “link” action to choose manually: on the employee’s record, User account tab, click Create account. The application automatically links the employee to an existing account if one already exists with that e-mail address; otherwise, it sends an invitation to create one.

The link between an account and a profile is recorded in the audit log for security and GDPR purposes.

Remove access

There is no “unlink” feature. To remove a member’s access to the school:

  1. Settings -> Accounts & access -> Members -> Remove from school on the relevant member’s row.
  2. Confirm the action.

The user’s global account is not deleted, but they immediately lose all access to the school’s data. This operation is logged.